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Php 2:3 -4 Do nothing from selfishness or empty conceit, but with humility of mind regard one another as more
important than yourselves; do not merely look out for your own personal interests, but also for the interests of others.
Every person is valuable to God.
Your thoughts and words are valuable and matter.
Other people's thoughts and words are essential and matter.
A good listener has two advantages.
He will gain knowledge from the speaker.
He will still have his knowledge.
A mature adult learns how to value his opinion and at the same time give value to other people's ideas.
You do not need to agree with someone to respect them.
The most effective communicators and well-liked people are great listeners.
Make eye contact (if possible)
Lean in (if possible)
Focus on what is being said
Ask clarifying questions
Process what is heard
Put yourself in their shoes
Be aware of filtering issues
Filtering is distorted hearing because of past experiences and trauma. Thus, what is said is twisted to conform to a previously held belief.
A Poor Listener Will:
Not hear what is said because they are busy formulating what they want to say
Pass judgment without knowing all of the facts
Interrupt before the speaker finishes
Seek to show the speaker that they are wrong
Not validate the speaker
Give no worth to the other's words
Keys to Effective Communication
Nonverbal skills – body language, eye contact
Excitement – if you are enthused about your subject, you will engage your audience.
Clarity – are you clearly expressing your main point?
Empathy – care about the feelings of the listener
Sincerity – be yourself. No acting or masks allowed
Appropriate tone – a soft tone is disarming; a harsh tone will cause the listener to be on the defense.
Humor –breaks the ice and causes your audience to relax
Humility – it is required if you want the Holy Spirit to help you
Timing – it really is everything
Understand your audience – age, maturity, experience, familiarity etc.
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